Shopify store

How to Delete a Shopify App from Your Store: Step-by-Step Guide

Davis Paipa
November 6, 2024
Step-by-step guide on uninstalling apps from a Shopify store, including managing subscriptions and checking billing.

If you're managing a Shopify store and want to clean up your dashboard by removing unused or unnecessary apps, the process is straightforward. Whether you're looking to stop a paid app subscription or simply want to try a new tool, here’s how you can delete any app from your Shopify store.

Step 1: Go to Your Shopify Admin Page

  1. Log in to Your Shopify Admin: Start by logging in to your Shopify admin dashboard. From here, you’ll be able to access all your store’s settings and manage the apps you’ve installed.
  2. Navigate to Settings: In the lower-left corner of your dashboard, find and click on “Settings.”

Step 2: Access Apps and Sales Channels

  1. Select "Apps and Sales Channels": Within the Settings menu, scroll down and click on “Apps and Sales Channels.” This section lists all the apps currently installed on your store, along with any sales channels you’re using.
  2. Find the App You Want to Delete: Locate the specific app you wish to uninstall. Each app will have options beside it for managing or uninstalling.

Step 3: Uninstall the App

  1. Click "Uninstall": Next to the app you want to remove, click on the “Uninstall” option.
  2. Confirm the Uninstallation: Shopify may ask for a reason for uninstalling. You can select a reason from the options provided or skip this step by just clicking “Uninstall.”
  3. Review Subscription Terms: If you’re on a paid plan for the app, keep in mind that Shopify’s billing policy means you may still be charged if you uninstall the app mid-cycle. The app subscription may renew at the end of your current billing cycle, so double-check any pending charges.

Step 4: Check Billing (If Applicable)

If the app had a paid subscription, check your Billing section in Settings to ensure that the charges have stopped. For apps that offer a free trial, uninstalling before the trial ends will prevent any charges from appearing.

Frequently Asked Questions

Q: Will uninstalling an app automatically cancel its subscription?
A: For paid apps, uninstalling typically stops future billing, but you may still be billed if you’re mid-cycle due to Shopify’s 30-day billing policy. Always check the app’s subscription details in the Billing section.

Q: Can I reinstall an app after deleting it?
A: Yes! You can reinstall any app by visiting the Shopify App Store and adding it again.

Final Thoughts

Uninstalling Shopify apps is simple, and it’s a great way to optimize your store. Clearing unused apps helps keep your admin dashboard organized and can even improve your store’s performance. If you have any questions or want assistance with app management, feel free to reach out to the support team or check Shopify’s help resources.

If you have any questions or suggestions, drop a comment below, and we’ll be happy to help!

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